Data protection is a matter of trust, and your privacy is important to us.
For this reason, we only use your name and other information related to you in the manner outlined in this Privacy Policy. We will collect information only when necessary and relevant to our dealings with you.
We will retain your information only for as long as required by law or as long as it is relevant to the purposes for which it was collected.
You may visit the website and browse without providing any personal details. During your visit to the site, you remain anonymous and we cannot identify you unless you have an account on the website and log in using your username and password.
What Personal Data Is Collected?
We may collect various types of information such as:
- Your name, address, email address, and phone number to complete your registration and process your order if you place one on the website.
- In some cases, we may also collect additional information such as your bank account details when choosing to pay via credit card.
Why Is This Data Collected?
We use the information you provide to:
- Complete your registration and process your orders through the store.
- Send you newsletters to your registered email address with the latest offers and discounts.
- You can update your information at any time through your store account.
How Do We Protect Your Data?
- The entire online store is regularly scanned for security vulnerabilities to make your visit as safe as possible and protect your data.
- Your personal information is stored behind secured networks and is only accessible to a limited number of authorized individuals who are required to keep the information confidential.
- All sensitive data, including credit card details, is encrypted using SSL (Secure Socket Layer) technology.
Payments and Data Use
- Online payments you make through the website are handled securely by our payment agent.
- We analyze website traffic and layout to improve user experience and customize the site to your preferences.
- We may also conduct demographic research on our users to better understand their needs.
Communication and Marketing
- We may send you information we believe you will find useful or that you have requested, including updates on our products and services—provided you have not opted out of such communications.
- With your consent, we may contact you via email or phone regarding products and services.
- If you prefer not to receive marketing communications, you can unsubscribe at any time.
Third Parties and Order Fulfillment
- We may share your name and address with a third party (such as a courier or distributor) to deliver your order.
- Your phone number may be used to notify you about your order status and for promotional offers or campaigns.
- Payments made through the website will be processed by our authorized agent. You must ensure all details provided are accurate and kept up to date, and inform us of any changes.
Order Information and Account Access
- Your actual order details may be stored with us, but for security reasons, they cannot be accessed directly.
- However, you can view your order history by logging into your account, including completed, pending, or dispatched orders, and manage your addresses, payment details, and newsletter subscriptions.
- You are responsible for keeping your login credentials confidential. We cannot be held liable for any misuse of passwords unless the fault lies with us.
